Job Offer By PCB Piezotronics - Help Desk Technician

PCB Piezotronics (United States) - Help Desk Technician.

Basic Function:

Responsible for the day to day Desktop Management and support of all client computing systems and devices within the company including hardware, software, networks, etc.

Qualifications:

Minimum of 2 years experience in performing Help Desk or related Desktop Management services in a corporate environment.

Must be familiar with:

• Microsoft Windows installation and support in a Domain or Active Directory environment.
• Fundamental Client Network configuration and troubleshooting using TCP/IP over Ethernet and Wireless Networking
• Microsoft Office installation and troubleshooting
• Printer installation, maintenance, and troubleshooting
• Installation, management, and support of Malware removal tools (anti-virus, anti-spam)
• Telephone support of corporate users
• Ability to create, document, and train standards and procedures to customers and other Help Desk associates.

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