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Job Offer By Mason Technology Ltd. - Senior Technical Services Engineer

Job Offer By Mason Technology Ltd. - Senior Technical Services Engineer

Mason Technology Ltd. (Ireland) - Mason Technology is a wholly owned Irish company established in 1780, the principal activities are the distribution and supply of laboratory and analytical instruments.

The Role:

Mason Technology is seeking to recruit a Senior Technical Service Engineer (Leinster based) on a full-time permanent contract.

Overall responsibility for the Temperature and Humidity areas of the INAB offerings, including the on-going technical maintenance and development of the current systems.

The successful candidate will keep abreast of the latest temperature and humidity technologies, liaising with the Head of Service in relation to strategic developments in this area.

Key Duties and Responsibilities:

  • Full responsibility for technical aspect of the temperature and humidity INAB systems and processes.
  • Review the latest technical trends in equipment, and software ensuring the Laboratory is at the leading edge of temperature and humidity business and services.
  • Challenge existing equipment, software and processes, to ensure efficiency and best in class.
  • Provide assistance to Service Business Team with regards to quotes and more complex bodies of work.
  • Be a point of contact for day to day queries where the Calibration Team Manager is not available i.e., Hardware, Software, Resources and Technical Certification Queries.
  • Manage large scale projects from initiation to completion in collaboration with the Calibration Team Manager.
  • Identifying areas where the Calibration Team can improve its processes and procedure to drive efficiencies.
  • PM, Calibration and certification to ISO17025 or ISO9001 of primarily Coldrooms, Warehouses and Units/Areas that form part of bigger projects.
  • Perform IQ/OQ/PQ on temperature equipment where necessary, both Mason supplied equipment and other Vendors.
  • Provide technical assistance to the Calibration Team Manager and work closely with the service call centre on difficult queries, service calls, for both ad hoc and scheduled contract work.
  • Responsible for the planning and execution of the complex projects with the Calibration Team.
  • Identify areas of improvement within the current Temperature and Humidity software/hardware.
  • Support any customer queries relating to the Calibration Team activities and other activities within the wider service business.

Qualifications, Knowledge and Skills Required:

  • A recognised course completed in electrical/instrumentation/mechanical engineering.
  • Previous experience in a similar technical role is essential.
  • 3-5 years’ experience in validation and calibration.
  • Experience of working within Quality systems such as ISO, INAB, etc.
  • Experience of working within Regulatory systems such as FDA, EUP, UKP, HPRA etc.
  • The ability to identify new technologies to develop and streamline processes.
  • Proven ability to develop networks to maintain contacts with NML and other product experts.

What’s Important to Us:

  • Strong communication and interpersonal skills.
  • An ability to work on own initiative with good organisational skills
  • Energetic individual with a strong technical background who will drive the INAB Temperature & Humidity offerings.
  • Proactive and self-motivated.
  • Excellent work ethic.
  • Excellent attention to detail.
  • Strong organisational skills and the ability to multi-task.
  • Highly motivated, confident, resilient, and positive attitude.


  • Attractive base salary
  • Bonus structure
  • Company Pension
  • Healthcare/EAP
  • Company Car, plus fuel card
  • Head Office Parking
  • Social club and social events
  • Travel ticket/bike to work
  • Death in service benefit
  • Income protection

More Info

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