PRODUCT GRADING Refurbished Pristine - Pristine condition / Very light signs of use > Refurbished to the highest standards. Refurbished Excellent - Excellent condition / Light signs of use > Refurbished to the highest standards. Refurbished Good - Good condition / Signs of use > Refurbished to the highest standards. Original Retail Box WHAT IS IN THE BOX HP Pavilion 14-DV0564SA 14" Laptop, Intel Core i7, 512 GB SSD, Silver (284W0EA#ABU) Power Lead PRODUCT DESCRIPTION Whether you're working on a project, binge-watching a boxset or browsing social media, the HP Pavilion 14-dv0564sa 14" Laptop lets you do it all. The 11th gen Intel Core i7 processor keeps everything running smoothly, so you can work and play with confidence. With an elevated keyboard and a smooth metal finish, it's designed to keep you comfortable. The IPS display delivers vivid colours, sharp contrasts and wide viewing angles. And because the frame around the display is super thin, you'll be able to view your media without distraction. And whether you want to get creative or just prefer tapping over clicking, make the most of the Full HD touchscreen.Stay powered upThe HP Pavilion 14-dv0564sa has a super long battery life that lasts over 9 hours, so you'll be able to get through the entire work day and still have some power left over.Amazon AlexaTyping and clicking is almost a thing of the past as Alexa's skills grow. Manage your home, listen to music get your morning news without touching the keyboard. PRODUCT INFORMATION Manufacturer's Part Number - 286Z7EA#ABU EAN - 195161107313  Touchscreen - Touchscreen Processor Generation - Intel Core 11th Gen Type - Laptop Operating system - Windows 10 Video connections - HDMI x 1 Audio connections - 3.5 mm jack Other connections - Miracast Touchscreen - Yes Screen size - 14" Screen type - IPS LCD Resolution - Full HD 1920 x 1080p Processor - Intel Core i7-1165G7 Processor RAM - 16 GB DDR4 (3200 MHz) Storage - 512 GB SSD Camera - Wide-angle HD webcam Mouse / trackpad - Multi-touch trackpad with gesture control Keyboard - Membrane keyboard Security features - Fingerprint reader Other features - Microphone